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United Central Industrial Supply

Service Desk Analyst

Location
2301 Windsor Ct. Addison, IL 60101, United States
Work type
On-site
Posted
(1 month ago)
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About the role

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies.  We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com

  • Hands on CURRENT 2 to 5 years of experience working in the Helpdesk, supporting large organizations (supporting 3,000 to 4,000 users) as a Level 1 with some level II experience with an associate degree or equivalent.
  • Steady Job History- (minimum 15 months experience with 1 employer)

Technical Skills

Active Directory- Admin Experience is required
Adding new users/computers Passwords Deleting users from AD New hire account set up and de-provisioning experience.
Office 365 Experience- Admin Experience is required
Working knowledge with Teams, One Drive and Share point Should know how to assign the license and recapture licenses Setting up new printers/peripherals Installation/set up Trouble shoot any issue.
Experience with Print Server
Setting up/troubleshoot Hardware Experience with installing Software
Experience with 2 factor Authentication, preferably Okta
Setting up Resetting Password VPN/Wi-Fi Setting up VPN/ Wi-Fi Trouble shoot VPN/Wi-Fi issues
 
Experience with ServiceDesk, preferably Jira
Open/modify/close Service requests.

Soft Skills

Multitasking

  • Work well under pressure.
  • Team player/ Work in a Team environment

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).  Sun-Source | Privacy Policy

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