e.l.f. Beauty, Inc.
Manager, TikTok Shop Affiliate, Naturium
- Location
- New York, NY, United States
- Work type
- Hybrid · Full-time
- Salary
- USD 80,000 – 110,000 / year
- Posted
- (3 weeks ago)
About the role
At Naturium, we make skincare that works. Clinically effective, accessible, and unapologetically for everyone. TikTok Shop is one of our fastest-growing commerce channels, and the engine behind it is our community of creators and affiliates. We're looking for a TikTok Shop Affiliate Manager to nurture and grow that community.
This role is about moving beyond transactional social commerce and building lasting relationships. You'll concentrate on L3+ TikTok Shop creators, our top-tier and VIP affiliates, and work closely with the Naturium Community and Creator team to connect affiliate strategy to our broader creator ecosystem. You'll be KPI'd on building the community: growing active affiliate counts, deepening relationships, and turning the network into predictable, growing GMV while fostering the Naturium brand love.
While TikTok Shop is the primary focus, we want someone who can identify new opportunities as social commerce shifts and push what creators and content can contribute across the full funnel. That includes expanding to emerging affiliate platforms to diversify revenue and leveraging creator content well beyond TikTok Shop to fuel UGC, paid social, and broader media performance.
You'll partner with the media team on scaling GMV Max efficiently, bringing the creative and community insight at every step.
We're looking for someone entrepreneurial and self-directed, with a business mindset. You'll have the freedom to chart your own course and build something from the ground up, working cross-collaboratively across teams to make it happen.
Responsibilities
Build & Nurture the Creator-Affiliate Community
Build and scale Naturium's TikTok Shop affiliate network from outreach through activation, retention, and re-engagement. This is the core KPI of the role. Concentrate on L3+ creators, our top-tier and VIP affiliates. Build direct, personal relationships with priority talent through proactive, credible outreach. Develop a differentiated VIP experience for top performers: exclusive product access, early launch visibility, education, incentives, experiences, and community moments. Build clear pathways that move affiliates from recruitment to activation to growth, with measurable tiers and progress tracking. Recognize emerging affiliate talent early and nurture their growth regardless of seller level. Foster the creator community through in-person events, webinars, and active daily communications via Lark, Discord, and the TikTok Shop Affiliate Center. Plan and run affiliate campaigns and contests with defined KPIs to activate and grow the community. Brief Creators & Activate Content Lead by example. Film first-party TikTok content that models high-quality storytelling and product education for the affiliate network. Develop personalized, data-driven creator briefs in consultation with Brand Marketing and Community team. Break down top-performing affiliate content to find what drives sales and turn those findings into briefs that guide affiliates toward high-converting content.Affiliate Strategy & the ACE Framework
Apply TikTok Shop's ACE framework strategically to shape Naturium's affiliate, content, and commerce approach. Forecast affiliate-driven GMV and pace against monthly and quarterly targets. Manage sampling, outreach, commission, and incentive budgets against ROI targets. Content Flywheel & Full-Funnel Impact Build a content flywheel that leverages VIP affiliate content well beyond TikTok Shop, including UGC and paid partnerships that fuel Meta and other channels. Identify top-performing creators whose content can scale into paid media, connecting creator performance to broader ad account results. Partner with the media team to ensure creator content flows seamlessly into paid social, boosting, and full-funnel activation.Shop Operations & Cross-Functional Partnership
Own day-to-day fluency in TikTok Shop Seller Center and Affiliate Center. Manage hands-on product seeding to VIP creators, including order placement, shipment tracking, and personalized product sends. Work in close alignment with the Naturium Community and Creator team to ensure affiliate strategy is tightly connected to the broader creator ecosystem, and hand in hand with Operations, Media, Supply Chain, Brand Marketing, Influencer, CRM, Loyalty, Events, and external agency partners. Serve as the primary point of contact for TikTok Shop agency and platform partners. Deliver weekly, monthly, and quarterly reporting with clear, actionable recommendations for senior leadership.