Destination Knot
Customer Service Hospitality – Reservations
- Location
- Boston, Massachusetts, United States
- Work type
- Remote
- Salary
- USD 40,000 – 70,000 / year
- Posted
- (1 day ago)
About the role
About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
Key Responsibilities:
Assist clients in selecting and booking hotels
Share accurate details on amenities, pricing, and availability
Manage and update reservation details
Communicate promptly and professionally via phone, email, or messaging
Qualifications:
Strong communication and customer service skills
Professional, detail-oriented, and self-motivated
Basic computer skills and reliable internet connection
Hospitality or customer service experience is a plus
What We Offer:
Flexible remote schedule
Full training and booking system access
Supportive team environment
Income-earning possibilities based on performance
Travel discounts and perks
Apply today to help clients book their perfect stay with us!