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vivenu

Chief Revenue Officer (CRO)

Location
New York City, United States
Work type
On-site · Full-time
Salary
USD 550,000 – 750,000 / year
Posted
(7 months ago)
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About the role

About vivenu: The Modern Standard for Live Entertainment

Ticketing is no longer just a transaction; it is the most important revenue and data engine in sports and live entertainment. While legacy "black box" providers restrict data, tech and brand control, vivenu is the API-first "Modern Legacy Disruptor." We empower 1,000+ of the world’s most premier event brands in 50+ countries – from global icons like the Grammy Awards and HYROX to teams such as Stanford Athletics and FC Schalke 04 – to reclaim their data, their brand, and their revenue.

Backed by $65M+ from top-tier investors, with an annual GTV of >1Bn GTV and being profitable, it is time to go towards the next phase: accelerating our segment-specific approach, significantly increasing average ACV, and paving the way for an AI-powered fan engagement era. 

The Role: Architect of Global Revenue

As vivenu’s CRO, you are the primary architect of vivenu’s global expansion. You aren't just managing a Revenue team; you are building a high-performance machine that wins the world's most complex sports and venue accounts. You will complement our CEO by providing the strategic planning and execution required to scale a verticalized GTM engine across the globe. The Team currently consists of 70 highly skilled and motivated contributors; divided in Sales Leaders, AEs, BDRs, RevOps, GTM, Marketing and Partnerships.

As our CRO your responsibilities will include:

  • Global Revenue Leadership: Define and reach our global revenue growth goals as determined together with the CEO and board. Coordinate and align Marketing, Partnerships, Sales, and Business Development efforts into a single, cohesive growth engine. 
  • Scaling the Revenue Org: Lead the charge in more than doubling the revenue organization in headcount, designing a global structure that remains agile as we scale. 
  • Strategic Deal Involvement: Move beyond "oversight" to actively coaching leadership on deal play. You will help navigate complex stakeholder landscapes, including alignment with owners, investors, and boards for our Enterprise opportunities. 
  • Elevating the Narrative: Grow the importance of "Business Value Selling" – positioning vivenu not just as a tool, but as the essential revenue-focused operating system for live entertainment. 
  • Holistic GTM Strategy: Sharpen our value proposition to reflect the industry’s unique complexities, moving beyond a generic SaaS narrative.
  • Modern Tech Stack Mastery: Ensure the team is equipped with, and fluent in, a modern AI-powered tech stack that drives speed, transparency, and data-informed decision-making.

As our CRO your success will be measured by:

Global Coherence: Co-create and lead a unified global sales strategy that respects regional and vertical nuances while maintaining the "vivenu standard" of excellence. Segment-Specific Expertise: Refine our transition toward a sophisticated, segment-specific approach, driving a consistent increase in average ACV and securing high-value customers in our core verticals. Autonomous Pod Structure: Build and empower sales pod structures with the right level of autonomy to navigate local market dynamics while remaining aligned with global goals. Mission-Critical Trust: Lead with the professional gravity required for a trust-focused industry. You will ensure that every enterprise interaction is individualized, acknowledging that ticketing is the heartbeat of our customers' digital ecosystems. Hyper-Growth Velocity: Lead the revenue function through a trajectory of doubling the business year-over-year, scaling the organization’s reach and impact without compromising operational integrity.

What skillset you will need to bring to succeed in this role:

5 years of experience as a CRO in a high-scale SaaS organization.  The Vertical Specialist: Proven track record in Vertical SaaS. You understand that in this space, winners provide the "Operating System" that sits at the heart of the business. Global Scaler: Successfully built and managed teams across North America and Europe, navigating the cultural nuances required to win on both continents and continue to scale from there.  Analytical Mindset & High-Performance Culture: You move with urgency, embrace an iterative "fail fast, learn faster" mentality, and thrive in an environment where speed is a competitive advantage. Ecosystem Thinker: Recognizes ticketing as the most critical digital business decision for our customers and understands how to sell into a diverse, passionate industry where the product sits at the core of fan engagement and revenue generation. Intellectual Agility: Navigate the complexities of a highly nuanced industry with sharp analytical precision. You will master our sales frameworks with speed, deciphering intricate industry politics and stakeholder dynamics to drive immediate strategic impact.
Why join vivenu?

  • Category-Defining Product. We provide the enterprise-grade, mission-critical platform for the world’s most iconic sports franchises, live entertainment brands and cultural venues. We aren't a "utility"; we are the primary revenue engine for our partners, displacing legacy incumbents with a superior tech stack.

  • Proven Financial Foundation. Beyond the "startup" phase, vivenu operates on a VC-backed foundation, maintaining a high-growth trajectory. 

  • Sophisticated Leadership Bench. Join a high-caliber collective of 200+ vivenuans marrying deep industry expertise with tech leadership. You will work alongside execs from Google, Salesforce, Slack and co., who have chosen vivenu to build the industry’s next global standard.

  • True Global Footprint. With six international offices and a presence in the world’s most competitive markets, our DNA is global. We operate as a high-velocity meritocracy where impact and architectural thinking are valued over hierarchy.

  • Recognized Market Momentum. Consistently cited by Sifted as a top European scale-up, we are systematically re-architecting the ticketing ecosystem. We don’t just participate in the market; we are the catalyst for its digital transformation.

  • Strategic Autonomy & Legacy. This is a mandate to build. You will have the platform and the resources to industrialize a global GTM engine, set the pace for the industry’s future, and leave a definitive mark on the live entertainment landscape.

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